To order

How do I place an order?

  • Place all the items you want to purchase in your shopping cart.
  • Click on the shopping cart icon at the top right and then press 'secure checkout'.
  • Then enter your contact, delivery and payment details and complete your order by clicking 'Pay now'.

Shipping & Delivery


What are the shipping costs?

The delivery costs wil vary per country. The final delivery costs are calculated at checkout.


What are the delivery times?

The delivery time of your order will vary per country. Here are the estimated delivery times if an order is placed before 15:00.

The Netherlands: 1 working day

Belgium, Germany, France, United Kingdom: 2-3 working days

The rest of Europe: 3-7 work days

The rest of the world: 3-7 work days



How can i return my online order?

You can return your online purchased items within 14 work days:


Please put the reason of return on the packing slip. Wrap the items carefully and place them in the original box and add the packing slip.


Send your returns to:

Hexspoor E-Fulfilment
T.a.v. Afdeling retouren
Ladonkseweg 9
5281 RN Boxtel

Send your returns within 14 days back. The retruns costs are for your own risk and account.

After receiving your returns the amount will be calculated.

Can I also pick up my online order in the physical store of Depot Boijmans Van Beuningen?

It is not possible to collect your online order in the Depot Boijmans Van Beuningen store. But you can also purchase all items from the online webshop at the Depot.

Can I also exchange or return items that I have ordered in the online shop in the physical store of Depot Boijmans Van Beuningen?

Online purchases can only be returned via the online shop with the corresponding return form. Items purchased online cannot be refunded or returned in the Depot Boijmans Van Beuningen store.

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